Additionally, VMAs give patients access to their medical records 24/7. Provide advanced support for providers by documenting calls, alerting providers to lab/radiology results and communicating with facilities. The technology required for virtual medical assistants can be expensive, and if a practice chooses to invest in this technology, it should ensure adequate funding. As a virtual medical secretary, you are essential in helping providers deliver care to their patients. Responding to wait times for patients helps reduce stress levels among front-line staff who would otherwise be responding manually. With Portiva's medical billing technology, medical providers can streamline operations, improve efficiency and accuracy, and optimize workflow. Customers want a product with both features working together in harmony - something that's easy to understand but performs well when needed. Learn how to find out the past and test results about patients, which is crucial in driving medical decisions made by your provider. Get started today and get the most out of medical billing with Portiva. Medical Billing: Help You Achieve Optimal Reimbursement Rates. You'll also be responsible for interacting with patients via phone or email, answering their questions and helping them understand their treatment options.
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